Features

Everything in myCloudPBX, in one place

The Connect app for your team, the phone system underneath it, and the Service Portal that shows you how it is all going. Pick a section, or read the lot.

myCloudPBX Connect

The app your team keeps open all day

Connect is the desktop app for Windows and Mac, and the same app in the browser on any device. It signs in with your phone system account and works next to your desk phone or headset.

Call handling

The phone system underneath

Set it up once in the portal. Change it yourself whenever the business changes.

Service Portal

Reports and Call IQ

The Service Portal is where your admins see what the phones did, run the reports and manage the handsets. Call IQ lives here too: the call intelligence layer that reads recorded calls and ranks the ones that need a person. The portal signs in with two-factor authentication, and one login covers every phone system you manage.

Integrations

Calls where the rest of your work is

Log calls against the customer record, dial from the CRM, and see who is calling before you pick up.

Security

Protected by default

The controls a phone system needs, switched on from day one.

Customer experience

What your callers hear

The parts of the phone system your customers notice.

Want to see a feature working?

Book a demo and we will walk through the ones that matter to your business.